Frequently Asked Questions About Bedside Commodes

What is a bedside commode?

A bedside commode is a portable toilet that can be placed next to a bed or chair for individuals who have difficulty reaching the bathroom. It typically features a seat, armrests, and a removable bucket or pan for waste collection.

Who should use a bedside commode?

Bedside commodes are ideal for individuals with limited mobility, those recovering from surgery, seniors with balance issues, or anyone who needs convenient bathroom access during the night or throughout the day.

How do I clean and maintain a bedside commode?

Empty the waste bucket after each use and rinse with water. Clean the bucket and seat regularly with mild soap and disinfectant. Wipe down the frame and armrests with a damp cloth. Always dry thoroughly to prevent rust or bacterial growth.

What weight capacity should I look for?

Most standard bedside commodes support 250-300 lbs, while bariatric models can support 500-600 lbs or more. Always check the product specifications to ensure it meets the user's needs.

Can a bedside commode be used over the toilet?

Many bedside commodes are 3-in-1 models that can function as a standalone commode, a raised toilet seat, or a toilet safety frame when positioned over your existing toilet. Check the product description to confirm this feature.

Are bedside commodes height adjustable?

Yes, most bedside commodes feature adjustable legs to accommodate different user heights and ensure proper positioning for safe transfers.

How do I choose the right bedside commode?

Consider the user's weight, height, mobility level, and whether you need features like padded seats, splash guards, wheels for portability, or drop-arm designs for easier transfers.

Do you offer replacement parts?

Yes, we carry replacement buckets, seats, and other accessories for most bedside commode models. Contact us if you need help finding the right part. 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location).

Frequently Asked Questions - Shower Chairs

What is a shower chair and who needs one?

A shower chair is a waterproof seat designed for use in the shower or bathtub. It provides a safe, stable place to sit while bathing, making it ideal for seniors, individuals with limited mobility, those recovering from surgery or injury, and anyone who experiences fatigue or balance issues while standing.

What's the difference between a shower chair and a bath bench?

Shower chairs typically have four legs and fit entirely inside the shower or tub. Bath benches are longer and designed to span across the bathtub edge, allowing users to sit outside the tub and slide over. Transfer benches have legs both inside and outside the tub for easier, safer transfers.

How do I choose the right weight capacity?

Always select a shower chair with a weight capacity that exceeds the user's weight by at least 50 lbs for safety and stability. Standard models support 250-300 lbs, while bariatric options support 400-600 lbs or more.

What features should I look for?

Key features include non-slip rubber tips on legs, drainage holes in the seat to prevent water pooling, adjustable height legs, padded or contoured seats for comfort, armrests for support, and rust-resistant materials like aluminum or coated steel. Some models offer backs for additional support.

Do I need a shower chair with a back?

A backrest provides additional support and stability, especially for users with limited core strength or balance issues. Backless stools are more compact and easier to store but offer less support. Consider the user's specific needs and shower space when deciding.

How do I determine the right height?

Most shower chairs have adjustable legs. When seated, the user's feet should rest flat on the shower floor with knees at a 90-degree angle. The seat should align with the user's natural sitting height for easy transfers on and off.

Will a shower chair fit in my shower?

Measure your shower or tub interior before purchasing. Standard shower chairs are 16-20 inches wide. Compact models are available for smaller spaces. Ensure there's enough room for the chair plus space to maneuver safely.

Are shower chairs easy to assemble?

Most shower chairs require minimal assembly—typically just attaching the legs and adjusting the height. Many models are tool-free and can be set up in minutes. Instructions are included with each product.

How do I clean and maintain a shower chair?

Rinse the chair after each use to remove soap residue. Clean weekly with mild soap and water or a bathroom cleaner. Check rubber tips regularly for wear and ensure all screws and adjustments remain tight. Allow the chair to dry between uses to prevent mildew.

Can I use a shower chair in the bathtub?

Yes, shower chairs work in bathtubs as long as they fit properly. For getting in and out of the tub, consider a transfer bench or bath bench that spans the tub edge for safer entry and exit.

What's the difference between plastic and padded seats?

Plastic seats are lightweight, easy to clean, and dry quickly. Padded seats offer more comfort for extended use but require more maintenance to keep clean and dry. Choose based on comfort needs and how long the user will be seated.

Are the rubber tips replaceable?

Yes, rubber tips can wear over time and should be replaced when they show signs of cracking or losing grip. Replacement tips are available and easy to install to maintain safety and stability.

Frequently Asked Questions - Hospital Beds for Home Use

What are the benefits of a hospital bed for home use?

Hospital beds for home use provide adjustable positioning for comfort and medical needs, making it easier to sit up, elevate legs, or find the most comfortable sleeping position. They help reduce caregiver strain, improve circulation, ease breathing difficulties, and provide better support for recovery or long-term care at home.

What size hospital beds are available?

Hospital beds typically come in twin/single size (36" wide), full size (54" wide), and bariatric sizes for higher weight capacities. The standard length is 80-84 inches. Be sure to measure your space and doorways before ordering.

Do I need a special mattress?

Hospital beds work best with medical-grade mattresses designed for adjustable frames. We offer foam, innerspring, and pressure-relief mattresses. The right choice depends on the user's mobility, weight, and risk of pressure sores. It is also recommended to add a low air loss mattress. This provides therapeutic benefits primarily through superior pressure redistribution and microclimate management to prevent and treat pressure ulcers, commonly known as bedsores. The continuous, low-volume airflow helps maintain a cool and dry surface, protecting the skin from friction and moisture. 

How do I choose between manual and electric hospital beds?

Manual beds use hand cranks to adjust positions and are more affordable, but require physical effort. Electric beds use motors controlled by a remote, making adjustments effortless. Semi-electric beds offer a combination, with electric head and foot adjustment but manual height control.

What weight capacity do I need?

Standard hospital beds typically support 350-450 lbs. Bariatric models support 600-1000 lbs. Choose a bed rated well above the user's weight for safety and durability.

Do hospital beds come with side rails?

Many hospital beds include half or full-length side rails for safety and assistance with repositioning. Rails help prevent falls and provide support when getting in and out of bed. Some models offer tool-free rail installation.

How much space do I need?

Allow at least 3 feet of clearance on each side and at the foot of the bed for caregiver access and safe transfers. Ensure doorways are wide enough (typically 32" minimum) for delivery and setup.

Is assembly required?

Most hospital beds require some assembly. We provide detailed instructions, and many models feature tool-free assembly. Professional setup may be available in some areas.

Can I rent instead of buy?

Yes, we offer rental options for hospital beds. Rentals are ideal for short-term recovery needs. Visit our Rentals collection or contact us for availability and pricing. 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location).

What accessories do I need?

Common accessories include mattresses, side rails, overbed tables, trapeze bars for repositioning, and bed assist rails. We can help you determine which accessories best meet your needs.

How do I maintain a hospital bed?

Regularly inspect the frame, rails, and motors for wear. Keep the bed clean with mild soap and water. Check that all bolts and connections are secure. Follow the manufacturer's maintenance schedule for electric components.

Frequently Asked Questions About Electric Wheelchairs

What is a Electric Wheelchair?

A electric wheelchair is a motorized mobility device designed for individuals who have difficulty walking or using a manual wheelchair. It's controlled by a joystick or other adaptive controls and powered by rechargeable batteries.

How do I choose the right electric wheelchair?

Consider factors such as your mobility needs, where you'll use it (indoor vs. outdoor), weight capacity, seat size and comfort, turning radius, battery range, and portability requirements. We recommend consulting with your healthcare provider or our team for personalized guidance. 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location).

What is the weight capacity of most Electric Wheelchairs?

Standard electric wheelchairs typically support 250-300 lbs, while heavy-duty models can accommodate 400-600 lbs or more. Always check the specific weight capacity of the model you're considering.

How far can a electric wheelchair travel on a single charge?

Most electric wheelchair can travel 10-20 miles per charge, depending on the battery type, terrain, user weight, and driving conditions. Some models with upgraded batteries can go even further.

How long does it take to charge a Electric Wheelchair?

Charging time typically ranges from 6-8 hours for a full charge. It's best to charge your electric wheelchair overnight and avoid letting the batteries fully drain.

Can I use a Electric Wheelchair outdoors?

Many electric wheelchairs are designed for both indoor and outdoor use. Look for models with larger wheels, higher ground clearance, and weather-resistant features if you plan to use it primarily outdoors.

What maintenance does a Electric Wheelchairs require?

Regular maintenance includes checking tire pressure, cleaning the chair, inspecting batteries and connections, and ensuring all moving parts are functioning properly. We recommend professional servicing annually or as needed.

Can Electric Wheelchairs be transported in a vehicle?

Yes, though methods vary. Some electric wheelchairs disassemble for easier transport, while others require a vehicle lift or ramp. Portable and travel electric wheelchairs are specifically designed for easier transportation.

Do you offer rentals?

Yes! Visit our Rentals collection to learn more about our rental options and availability.

How do I contact you for more information?

You can reach us through our contact form, by phone, or email. Our team is here to help answer any questions and guide you through the selection process. 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location).

Frequently Asked Questions - Truform Compression Socks

What are compression socks and how do they work?

Compression socks apply graduated pressure to your legs and ankles, promoting better blood flow from your legs back to your heart. The compression is strongest at the ankle and gradually decreases up the leg, helping to reduce swelling, prevent blood pooling, and improve circulation.

What compression level do I need?

8-15 mmHg (Mild): For tired, achy legs and minor swelling. Ideal for long periods of standing or sitting.
15-20 mmHg (Moderate): For mild to moderate swelling, varicose veins, and during pregnancy.
20-30 mmHg (Firm): For moderate to severe swelling, varicose veins, and post-surgical recovery. May require prescription.
30-40 mmHg (Extra Firm): For severe venous conditions. Requires medical prescription.

How do I measure for the correct size?

For the best fit, measure your legs in the morning before swelling occurs:
• Ankle: Measure around the narrowest part of your ankle
• Calf: Measure around the widest part of your calf
• Length: Measure from the floor to the bend of your knee (for knee-high) or to the top of your thigh (for thigh-high)
Refer to the Truform sizing chart on each product page for specific measurements.

How long should I wear compression socks?

Most people wear compression socks during the day and remove them at night. However, wearing duration depends on your specific needs. Consult with your healthcare provider for personalized recommendations, especially if you're using them for medical conditions.

How do I put on compression socks?

1. Turn the sock inside out to the heel
2. Place your foot into the sock up to the heel
3. Gradually pull the sock up your leg, smoothing out wrinkles
4. Ensure the heel is properly positioned
For higher compression levels, consider using a donning device or rubber gloves for better grip.

How do I care for my Truform compression socks?

• Hand wash or machine wash on gentle cycle in cold water
• Use mild detergent without bleach or fabric softener
• Air dry flat or hang to dry - do not use a dryer
• Do not iron or dry clean
• Replace every 3-6 months with regular use for optimal compression

Can I wear compression socks if I have diabetes?

If you have diabetes, consult your healthcare provider before wearing compression socks. People with diabetes may have reduced sensation in their feet and should be carefully monitored when using compression therapy.

What's the difference between compression socks and support socks?

Compression socks provide graduated, medical-grade compression measured in mmHg, while support socks offer general, non-graduated support. Truform compression socks are designed to specific medical standards for therapeutic benefits.

How often should I replace my compression socks?

With daily wear and proper care, compression socks should be replaced every 3-6 months. The elastic fibers lose their compression effectiveness over time, reducing therapeutic benefits.

Still have questions? Contact our customer service team for personalized assistance with your Truform compression sock needs. 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location).

Frequently Asked Questions About Wheelchairs

What types of wheelchairs do you offer?

We carry a range of wheelchairs including manual wheelchairs, transport chairs, and wheelchair accessories. Each type is designed for different mobility needs and usage scenarios.

How do I choose the right wheelchair size?

Proper wheelchair sizing is crucial for comfort and safety. Measure the seat width (hip width plus 2 inches), seat depth (back of hip to back of knee minus 2 inches), and consider the user's height for appropriate seat-to-floor height. Contact us for personalized sizing assistance. 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location).

What is the weight capacity of your wheelchairs?

Weight capacities vary by model. Standard wheelchairs typically support 250-300 lbs, while bariatric models can accommodate 500+ lbs. Check individual product specifications for exact weight limits.

Do you offer wheelchair rentals?

Yes, we offer wheelchair rentals for short-term needs. Visit our Rentals collection or contact us directly to discuss rental options, duration, and pricing. 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location).

How do I maintain my wheelchair?

Regular maintenance includes checking tire pressure, cleaning the frame and upholstery, lubricating moving parts, and inspecting brakes. We recommend professional servicing annually or as needed.

What accessories are available for wheelchairs?

We stock a variety of wheelchair accessories including cushions, bags, cup holders, oxygen tank holders, and replacement parts such as wheels, armrests, and footrests.

Do you ship wheelchairs?

Yes, we ship wheelchairs throughout the United States. Shipping costs are calculated based on size, weight, and destination. 

What is your return policy for wheelchairs?

Please review our Returns Policy page for complete details on returns, exchanges, and warranty information for wheelchairs and mobility equipment.

Can I get help choosing the right wheelchair?

Absolutely! Our team is here to help you find the perfect wheelchair for your needs. Contact us with questions about features, sizing, or specific requirements. 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location).

Frequently Asked Questions About Walkers

What types of walkers do you offer?

We carry a variety of walkers including standard walkers, rolling walkers (rollators), folding walkers, bariatric walkers for heavier weight capacities, and specialty walkers designed for specific mobility needs.

What's the difference between a standard walker and a rollator?

A standard walker has four legs with rubber tips and requires you to lift it with each step. A rollator has wheels (typically 3 or 4), hand brakes, and often includes a seat and basket, allowing for continuous walking without lifting.

How do I choose the right walker height?

When standing upright with your arms at your sides, the top of the walker handles should align with your wrists. Most walkers are height-adjustable to ensure proper fit and posture.

What weight capacity do I need?

Check the weight capacity specifications on each product. Standard walkers typically support 250-300 lbs, while bariatric models can support 400-600 lbs or more. Choose a walker rated above your body weight for safety and durability.

Do walkers fold for storage and transport?

Most of our walkers feature folding mechanisms for easy storage and transport in vehicles. Check individual product specifications for folding dimensions.

What accessories are available for walkers?

Common accessories include replacement wheels, glide caps, baskets, trays, cup holders, and padded handle grips. Many rollators come with built-in seats and storage baskets.

How do I maintain my walker?

Regularly check and tighten all screws and bolts, inspect wheels and tips for wear, clean the frame with mild soap and water, and replace worn parts promptly to ensure safety.

Can I use a walker outdoors?

Yes, rollators with larger wheels are ideal for outdoor use on various terrains. Standard walkers work best on smooth, flat surfaces. Consider wheel size and type based on where you'll primarily use the walker.

Do walkers come with a warranty?

Warranty coverage varies by manufacturer and model. Check the product page for specific warranty information, or contact us for details.

How do I know if I need a walker?

Consult with your healthcare provider if you experience balance issues, difficulty walking, or need additional support for mobility. They can recommend the most appropriate mobility aid for your needs.

Frequently Asked Questions About Incontinence Products

What types of incontinence products do you offer?

We carry a comprehensive range of incontinence products including adult diapers, protective underwear, incontinence pads and liners, bed pads, and skin care products designed specifically for incontinence management.

How do I choose the right absorbency level?

Absorbency levels range from light to maximum. Light absorbency is suitable for minor leaks, moderate for regular bladder control issues, and maximum for heavy incontinence or overnight use. Consider your specific needs and activity level when selecting a product.

What size should I order?

Sizing is typically based on waist or hip measurements. Check the size chart on each product page for specific measurements. A proper fit is essential for comfort and leak protection.

Are these products discreet?

Yes, modern incontinence products are designed to be thin, quiet, and discreet under clothing while still providing excellent protection.

How often should incontinence products be changed?

Change products as soon as possible after they become soiled to maintain skin health and prevent odor. For overnight use, select products specifically designed for extended wear.

Do you offer overnight protection?

Yes, we carry products specifically designed for overnight use with higher absorbency levels and enhanced leak protection to provide comfort and security throughout the night.

How should I care for my skin when using incontinence products?

Keep skin clean and dry, change products promptly, and use barrier creams or skin protectants as needed. We also offer specialized skin care products designed for incontinence management.

What is your return policy for incontinence products?

Due to hygiene reasons, we can only accept returns of unopened packages in their original condition. Please review our full return policy for details.

Do you offer bulk or subscription options?

Please contact us to inquire about bulk ordering options or subscription services for regular deliveries.

Frequently Asked Questions About Seat Lift Chairs

What is a seat lift chair?

A seat lift chair is a motorized recliner designed to help individuals with limited mobility safely stand up and sit down. The chair gently tilts forward to assist the user in rising to a standing position, and reclines to help them sit comfortably.

Who can benefit from a seat lift chair?

Seat lift chairs are ideal for seniors, individuals recovering from surgery, people with arthritis, those with back or knee problems, and anyone who has difficulty standing from a seated position. They provide independence and reduce the risk of falls.

What are the different types of lift chairs?

There are several types: 2-position lift chairs (upright and recline), 3-position lift chairs (full recline), infinite position lift chairs (independent back and footrest), and zero-gravity lift chairs (optimal weight distribution position).

How much weight can a lift chair support?

Standard lift chairs typically support 300-375 lbs, while heavy-duty models can support 500-700 lbs. Always check the specific weight capacity of the model you're considering.

What size lift chair do I need?

Measure from the back of your knee to the floor while seated to determine the proper seat height. The seat width should allow 1-2 inches on each side. Consider the chair's overall dimensions to ensure it fits in your space.

PRIDE SEAT LIFT SIZING CHART

*Petite/Small (S/PW): For users 5'3" and under, typically with a weight capacity of 325 - 400 lbs and approximate internal measurements of 18"-20" seat width, 18"-19" seat depth, and 18"-19" seat-to-floor height.

*Medium (M): For users 5'4" to 6'0", typically with a weight capacity of 375 - 400 lbs and approximate internal measurements of 20"-22.5" seat width, 20"-21" seat depth, and 19"-20" seat-to-floor height.

*Large/Large-Tall (L/LT): For users 5'9" to 6'2" (or up to 6'6" for LT), typically with a weight capacity of 375 - 400 lbs and approximate internal measurements of 21"-23.5" seat width, 21"-22.5" seat depth, and 20.5"-21.5" seat-to-floor height.

*Extra Large (XL/XXL): For users 5'8" to over 6'1", typically with a weight capacity of 500 - 600 lbs and approximate internal measurements of 26"-30" seat width, 22" seat depth, and 20" seat-to-floor height.

These are general guidelines, and it's essential to consult the specific specifications for each Pride Mobility model to ensure the best possible fit. 

How much space do I need for a lift chair?

Allow at least 3 feet of clearance in front and behind the chair for full recline and lift functions. Measure your room carefully and check the chair's specifications for required clearance.

Are lift chairs difficult to operate?

No, most lift chairs use a simple hand control with easy-to-use buttons. Many models also include battery backup in case of power outages.

How do I maintain my lift chair?

Regularly vacuum or wipe down the upholstery, check for loose screws or parts, keep the mechanism clean and free of debris, and avoid overloading the chair beyond its weight capacity.

What should I do if my lift chair stops working?

First, check that it's plugged in and the outlet is working. Verify the hand control is properly connected. If the chair still doesn't work, contact our customer service team for troubleshooting assistance or warranty service. 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location).

Frequently Asked Questions About Ordering CPAP Supplies

Do I need a prescription to order CPAP supplies?

Most CPAP supplies do not require a prescription. Items like tubing, filters, headgear, and water chambers can be ordered without one. However, CPAP masks and machines typically require a valid prescription from your healthcare provider.

How often should I replace my CPAP supplies?

We recommend the following replacement schedule:

• Mask cushions: Every 2-4 weeks
• Filters: Disposable filters every 2 weeks; reusable filters monthly
• Tubing: Every 3 months
• Headgear: Every 6 months
• Water chamber: Every 6 months
• Full mask: Every 3-6 months

How do I know which supplies are compatible with my CPAP machine?

Each product listing includes compatibility information. If you're unsure, contact us with your CPAP machine model number, and we'll help you find the right supplies. Our contact information is 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location).

What is your shipping policy?

We offer standard and economy shipping options for domestic orders. You can also come into our 2 convenient locations, St. Petersburg, FL or Bradenton, FL to pickup. 

Can I return CPAP supplies if they don't fit?

Due to health and safety regulations, we cannot accept returns on opened or used CPAP supplies. Unopened items in original packaging may be returned within our standard return window of 7 days. Please review our Returns Policy for complete details.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to monitor your shipment's progress.

Do you offer bulk discounts or subscription services?

Contact us directly to inquire about bulk ordering options or setting up a regular supply schedule to ensure you never run out of essential CPAP accessories.

What if I receive a damaged or defective product?

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We'll arrange for a replacement or refund as quickly as possible.

Still have questions?

If you can't find the answer you're looking for, please don't hesitate to contact us. Our team is here to help you get the CPAP supplies you need. 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location).

Frequently Asked Questions - Ordering Mobility Scooters

Product Selection

Q: How do I choose the right mobility scooter?
A: Consider factors like weight capacity, intended use (indoor/outdoor), portability needs, battery life, ease of transporting and terrain. Contact us for personalized recommendations based on your specific needs at 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location).

Q: Can I test a scooter before purchasing?
A: Yes, we welcome you to our showrooms so you can take a test drive on any product we have in our current inventory. We have 2 convenient locations in St. Petersburg, FL and in Bradenton, FL.

Ordering & Purchasing

Q: How do I order a mobility scooter?
A: You can order directly through our website by adding the scooter to your cart and completing checkout. If you need assistance or have questions, please contact us at 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location) and we'll be happy to help you place your order.

Q: Do you offer financing options?
A: Yes, We offer financing options with CareCredit with short & long term special financing.  

Q: Do you offer Rentals?                                                                                                       A: Yes, We offer various types of rentals on our mobility scooters.

Shipping & Delivery

Q: How long does shipping take?
A: Scooters require freight delivery which can take 3-5 business days depending on your location.

Q: Do you ship internationally?
A: No, we do not offer international shipping at this time.

Q: Will my scooter arrive assembled?
A: Most mobility scooters arrive partially assembled and require minimal setup. Detailed assembly instructions are included with your order.

Q: What if my scooter arrives damaged?
A: Please inspect your scooter upon delivery. If you notice any damage, document it with photos and contact us immediately at 727-821-7015 -STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 -Brad@SuncoastMedicalSupply.com (Bradenton Location). We'll arrange for a replacement or repair. Service contract is one year, with a local provider.

Returns & Warranty

Q: What is your return policy for mobility scooters?
A: All Sales are final on all of our scooters. 

Q: Do mobility scooters come with a warranty?
A: Yes, all our mobility scooters include manufacturer warranties. Warranty terms vary by model - please check the specific product page for details.

Accessories & Parts

Q: Can I order replacement parts or accessories?
A: Yes, we carry a full range of replacement parts and accessories for the mobility scooters we sell. Browse our parts section or contact us for specific items.

Q: Are batteries included with my scooter?
A: Yes, all mobility scooters come with batteries included. Replacement batteries are also available for purchase.

Still Have Questions?

If you don't see your question answered here, please don't hesitate to contact us:
727-821-7015 or STP@SuncoastMedicalSupply.com (St. Pete Location) or 941-758-7768 or Brad@SuncoastMedicalSupply.com (Bradenton Location)

• Outdoors (Parks, Uneven Paths): A 4-wheel scooter is recommended for added stability and better handling of bumps or rough terrain.
• Mixed Use: Look for mid-sized "hybrid" models like the 
  Golden Technologies Buzzaround LX
  , which balances indoor agility with outdoor durability.

• Pride Go-Go Super Portable
  These are lightweight and designed to fit in car trunks or overhead bins on airplanes.
• All-Day Users: A Full-Sized Scooter offers a smoother ride with padded "Captain’s seats," advanced suspension, and longer battery ranges (up to 30 miles).
• Rugged Terrain/Higher Weight: Heavy-Duty Scooters feature reinforced frames, larger pneumatic tires for shock absorption, and weight capacities often exceeding 400 lbs. 

• Visibility: Ensure it has a full LED lighting package if you plan to use it in low light.
• Stability: Choose 4-wheel designs with anti-tip wheels for maximum security.
• Ergonomics: Prioritize a Delta tiller (wraparound handles) if you have limited hand dexterity or arthritis.