Return Policy
MOBILITY SCOOTERS RETURN POLICY
Returns are accepted within 7 days of delivery for unused products in original packaging. The Mobility Scooter must be clean, odor-free, and in like new condition. (No Scratches, scuffs, cracks, sand/saltwater exposure, pet hair, smoke.)
Less than <5 miles or <2 hours of run time; Tires must show no wear. Complete with keys, chargers, battery(ies), basket, seat/armrest, manuals, tools and any included accessories. Warranties must not have been transferred.
Return Fee: 20% of the pre-tax price (covers inspection, sanitization, and repackaging.)
Delivery and assembly fees are non-refundable.
Local pick up is $149 (standard zone) or actual cost outside zone.
Freight returns: actual carrier charges deducted from refund.
If delivery is refused for reasons other than damage/defect, it is processed as a return, and the above fees apply.
POWER CHAIR RETURN POLICY
Returns are accepted within 7 days of delivery for unused products in original packaging. The Power Chair must be clean, odor-free, and in like new condition. (No Scratches, scuffs, cracks, sand/saltwater exposure, pet hair, smoke.)
Less than <5 miles or <2 hours of run time; Tires must show no wear. Complete with keys, chargers, battery(ies), basket, seat/armrest, manuals, tools and any included accessories. Warranties must not have been transferred.
Return Fee: 20% of the pre-tax price (covers inspection, sanitization, and repackaging.)
Delivery and assembly fees are non-refundable.
Local pick up is $149 (standard zone) or actual cost outside zone.
Freight returns: actual carrier charges deducted from refund.
If delivery is refused for reasons other than damage/defect, it is processed as a return, and the above fees apply.
SEAT TO STAND LIFT RETURN POLICY
Returns are accepted within 7 days of delivery for unused products in original packaging. The Sit to Stand Lift must be clean, odor-free, and in like new condition. (No Scratches, scuffs, cracks, sand/saltwater exposure, pet hair, smoke.)
Warranties must not have been transferred.
Return Fee: 20% of the pre-tax price (covers inspection, sanitization, and repackaging.)
Delivery and assembly fees are non-refundable. Local pick up is $149 (standard zone) or actual cost outside zone.
Freight returns: actual carrier charges deducted from refund.
If delivery is refused for reasons other than damage/defect, it is processed as a return, and the above fees apply.
PATIENT LIFT RETURN POLICY
Returns are accepted within 7 days of delivery for unused products in original packaging. The Patient Lift must be clean, odor-free, and in like new condition. (No Scratches, scuffs, cracks, sand/saltwater exposure, pet hair, smoke.)
Warranties must not have been transferred.
Return Fee: 20% of the pre-tax price (covers inspection, sanitization, and repackaging.)
Delivery and assembly fees are non-refundable.
Local pick up is $149 (standard zone) or actual cost outside zone.
Freight returns: actual carrier charges deducted from refund.
If delivery is refused for reasons other than damage/defect, it is processed as a return, and the above fees apply.
SEAT LIFT CHAIRS RETURN POLICY
Returns are accepted within 7 days of delivery for unused products in original packaging. For Lift chairs to be eligible, the Lift chair must be clean, odor-free and like new condition (no stains, pet hair, smoke, or damage.) Complete (all remotes, power supplies, hardware, manuals, accessories.)
The warranty must not have been activated.
Fee: 20% of the pre-tax chair price (covers inspection, sanitization, and repackaging.)
Delivery and assembly fees are non-refundable.
Local pick up is $149 (standard zone) or actual cost outside zone.
Freight returns: actual carrier charges deducted from refund.
If delivery is refused for reasons other than damage/defect, it is processed as a return and the above fees apply.
HOSPITAL BEDS RETURN POLICY
Returns are accepted within 7 days of delivery for unused products in original packaging. For Beds to be eligible, the bed must be clean, odor-free and like new condition (no stains, pet hair, smoke, or damage.) Complete (all remotes, power supplies, hardware, manuals, accessories.)
The warranty must not have been activated.
Return Fee: 20% of the pre-tax price (covers inspection, sanitization, and repackaging.)
Delivery and assembly fees are non-refundable.
Local pick up is $149 (standard zone) or actual cost outside zone.
Freight returns: actual carrier charges deducted from refund.
If delivery is refused for reasons other than damage/defect, it is processed as a return and the above fees apply.
OXYGEN CONCENTRATOR RETURN POLICY
All Sales are Final on All Portable & Stationary Oxygen Concentrators and Accessories
CPAP and CPAP Supplies
All Sales are Final on All CPAP Machines and CPAP Supplies
INCONTINENCE PRODUCTS RETURN POLICY
All Sales are Final on All Incontinence Products
ALL RAMPS
Returns are accepted within 7 days of delivery for unused products in original packaging. For Ramps to be eligible, the Ramp must be clean, odor-free and like new condition (no stains, pet hair, smoke, or damage.) Complete (All hardware, manuals, accessories.)
The warranty must not have been activated.
Return Fee: 20% of the pre-tax price (covers inspection, sanitization, and repackaging.)
Delivery and assembly fees are non-refundable.
Local pick up is $149 (standard zone) or actual cost outside zone.
Freight returns: actual carrier charges deducted from refund.
If delivery is refused for reasons other than damage/defect, it is processed as a return and the above fees apply.